Privacy Policy

Last updated: June 8, 2026

Drivft LLC ("we," "us," or "our") operates digital reservation and appointment systems for local businesses. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our services.

1. Information We Collect

When you make a reservation or appointment through our platform, we collect the following information:

Full name — to identify your reservation
Email address — to send booking confirmations and reminders
Phone number — to send SMS appointment confirmations and reminders
Appointment details — date, time, and service requested

2. How We Use Your Information

Your information is used exclusively to provide and support the reservation service:

Send booking confirmation messages via email and/or SMS
Send appointment reminders before your scheduled time
Allow the business to manage and fulfill your appointment
Respond to customer service inquiries

3. SMS Messaging

    By providing your phone number, you consent to receive SMS text messages from the business regarding your appointment. Message frequency varies — typically 1–3 messages per booking (confirmation + reminder). Standard message and data rates may apply.
  

To opt out of SMS messages at any time, reply STOP to any text message you receive. You will receive one final confirmation message and no further texts will be sent. To re-subscribe, reply START. For help, reply HELP.

4. We Do Not Sell Your Data

We do not sell, rent, trade, or share your personal information with third parties for marketing or advertising purposes. Your data is only used to operate the reservation service on behalf of the business you are booking with.

5. Data Sharing

We work with trusted service providers to deliver our services, including:

Twilio — for SMS delivery
Google — for email delivery and calendar services
Railway / Cloud Hosting — for secure server infrastructure

These providers access only the minimum data needed to perform their function and are bound by their own privacy policies.

6. Data Retention

Reservation records are retained for up to 12 months to allow businesses to reference past appointments. You may request deletion of your data at any time by contacting us.

7. Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. All data is transmitted over secure HTTPS connections.

8. Your Rights

You have the right to:

Request access to the personal data we hold about you
Request correction or deletion of your data
Opt out of SMS communications at any time by replying STOP

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:

Drivft LLC
Email: contact@getdrivftllc.com
Website: getdrivftllc.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the service after changes constitutes your acceptance of the revised policy.